Product Refunds
Product Refunds
The Solo Blacksmith will consider refunds, replacement or repair for all product where there is a failure due to poor workmanship. Please note however, due to manufacturing process and the aesthetic, cosmetic imperfections (not limited to dents, scratches, twisting) will not be considered for refund. Furthermore, refund liability does not extended to the degradation of the product through general wear and tear or normal changes of the material property (oxidation: discolouration, rust or patina).
1. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.
2. To start a return, you can contact us at sjsmarshall@gmail.com. Please e-mail, with photos of the product and I'll let you know the options for refunding the item. If your return is accepted, I’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
3. You can always contact us for any return question at info@soloblacksmith.com
4. If you have made your purchase of a Solo Blacksmith item through a stockist, please email the original seller directly for options of refund, repair or replacement.
My name is Solomon and I am The Solo Blacksmith. I aim to share with you the skills and products of an ancient craft.
My passion lies in teaching the self-reliant craft of forging. I hope these workshops will be able to accelerate the learning process of hobby blacksmiths or simply provide an interesting experience for people to enjoy.
Building on traditional methods and using time-tested materials, I focus on a useful, rough and ready, pared back design. I believe raw materials are given value by skilled hands and time of the maker; it can turn a piece of scrap into long lasting objects of daily use.
Steel can be forged to make so much but creating functional tools is what drew me into this craft; pans for the kitchen, chisels to turn bowls, axes and knives to whittle spoons and endless possibilities abound.
Simple handmade products for the truly materialistic. Fewer, better things.