Product Refunds

Product Refunds

The Solo Blacksmith will consider refunds, replacement or repair for all product where there is a failure due to poor workmanship. Please note however, due to manufacturing process and the aesthetic, cosmetic imperfections (not limited to dents, scratches, twisting) will not be considered for refund. Furthermore, refund liability does not extended to the degradation of the product through general wear and tear or normal changes of the material property (oxidation: discolouration, rust or patina).  

1. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.

2. To start a return, you can contact us at sjsmarshall@gmail.com. Please e-mail, with photos of the product and I'll let you know the options for refunding the item. If your return is accepted, I’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

3. You can always contact us for any return question at info@soloblacksmith.com

4. If you have made your purchase of a Solo Blacksmith item through a stockist, please email the original seller directly for options of refund, repair or replacement. 

My name is Solomon and I am The Solo Blacksmith. I aim to share with you the skills and products of an ancient craft.

My passion lies in teaching the self-reliant craft of forging. I hope these workshops will be able to accelerate the learning process of hobby blacksmiths or simply provide an interesting experience for people to enjoy. 

My Collection

Steel can be forged to make so much, but creating functional tools is what drew me into this craft.

I have a small home studio in Mount Albert, Auckland & I love to help serve the craft community by making custom tools.

I have made tools for all sorts of local hobbyists and crafters. Axes, raku tongs, chisels, holdfasts, fire pokers, knives & pizza tools, If you are looking for a craft tool or custom forged piece. Get in touch

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